Customer’s expectations have increased in our digital era they expect a seamless and personalized experience, including immediate response from vendors when engaging in a sales process.
To meet the increasing demand, Speridian helps organizations exceed customers’ demanding expectations with a connected process powered by Oracle Sales Cloud. By connecting data, improving customer insight, and providing a seamless, omnichannel experience, we’ll help you differentiate your brand by developing lasting, profitable relationships, converting customers into loyal fans.
Our Services
- Oracle Engagement Cloud
- Oracle CPQ Cloud
- Oracle Incentive Compensation Management
- Fixed Service Offerings
- Managed Services
Oracle Engagement Cloud
Ensure high-value accounts are lifelong customers with the right solution to manage the planning, execution, onboarding, and account management. With Engagement Cloud, we’ll help you:
- Leverage the latest in AI to provide automated recommendations to sales staff for next-best actions for customers based on sales history data, including estimated win probability scores
- Manage indirect sales channels with a brand-ready portal including actionable dashboards, lead scoring and partner evaluations
- Centralize relevant knowledge from all sources, including document control and versioning, to share with customers and internal staff for self-service help
Oracle CPQ Cloud
Whether you sell direct, through partner channels, online stores or all three, we’ll help you streamline your quoting process for a better customer buying experience. Oracle CPQ will allow you to:
- Sell More: Close bigger, higher-margin deals quickly with a repeatable process that ensures your staff aren’t leaving money on the table
- Sell Faster: Custom, pre-built templates allow your team to produce error-free quotes while remaining compliant
- Sell Anywhere: With mobile and web interfaces, it’s easy for field and inside sales to build quotes on the fly and send to customers in minutes
Oracle Incentive Compensation Management
Effectively manage the rollout of territories and quotas for your sales team. With a successful implementation of Incentive Compensation Management, we’ll help you:- Design and assign resources to incentive plans for transparency in performance measures and sales strategy
- Launch plans to support selling with the right behaviors, and easily credit the right resources on transactions with rules-based automation
- Calculate earnings for a particular period, identify outliers, and easily manage adjustments and exceptions
Fixed Service Offerings
We make it easy for enterprises to implement the best solutions for sales and service by providing fixed-fee implementation services at three different levels:
- Platinum Service: For multi-faceted implementations, we’ll work with you over the course of 16+ weeks to implement Oracle Sales Cloud, including developing 12 custom reports and implementing Oracle Incentive Compensation Management
- Gold Service: Over the course of 12 to 14 weeks, we’ll help you implement Oracle Sales Cloud, including Sales Campaign Management, Forecasting, and the Sales Predictor
- Silver Service: Our straightforward path to helping you go-live with Oracle Sales Cloud, we’ll work with your team to get you up in running in 8 to 10 weeks
Managed Services
Allow our technical staff to support your Oracle Sales Cloud applications, freeing up your teams to focus on innovation. Our help desk will provide:
- L2/L3 support for ongoing needs
- Product configuration when you need to make tweaks and changes
- Analytics and Dashboard support for increased insight
- Customer portal add-on/customization for increased customer service
- Customized training to increase user adoption
Speridian Advantage
Oracle CX Partner of the Year Award ASEAN Winner 2018-2019
Oracle Platinum Partner with CX Focus and Specializations
Expertise in global roll-outs and multilingual implementations
Integrate with domain-specific functions outside of base functionality
Proven onsite/offshore global delivery model and accelerated ROI
Related Solutions
Oracle Service Cloud