Customer Experience
The Value of Customer-Centricity
According to PwC’s Future of CX report, 73% of survey respondents say customer experience is an important factor in their purchasing decision, yet the same respondents believe only 49% of U.S. companies offer good customer experiences.
Modernize Customer Experience (CX)
Modernize Customer Experience (CX) Deliver personalized, connected experiences across the customer lifecycle using AI-Driven Recommendations, Advanced Machine Learning and Predictive Analytics – to build enduring customer relationships, secure lifetime customer...
How can Predictive analytics help in marketing?
When it comes to marketing, historical data is a great driver for strategy and planning, and staying a step ahead of consumer trends and desires is the only way to remain competitive. Today, with Big Data and Artificial Intelligence, marketers have powerful tools at...
Modern Customer Experience 2019
Modern Customer Experience is the place to learn, prepare, and get inspired for the next wave in customer experience innovation.
