About the Client
Our client is the largest integrated manufacturer of fabric in the world, based in Mumbai, India. It has over 60% market share in suiting in India. It is also India’s biggest woolen fabric maker. Textile division of the company has a distribution network of more than 4,000 multi-brand outlets and over 637 exclusive retail shops in the domestic market itself. Its products export to over 55 countries including the US, Canada, Europe, Japan, and the Middle East.

Business Challenges
  • Our client is extending its presence across India and abroad, and it strongly believes in nurturing its employee experience
  • However, the existing processes made it challenging to record critical details of employees and caused mismanagement, inefficiency in data and employee dissatisfaction
  • The traditional system was not suitable to meet the dynamic needs of this growing organization
  • They were unable to:
    • Document any mismatch in employee working hours and shifts
    • Automate leave encashment as employees had no option to raise such requests online
    • Utilise employee data to integrate with 3 rd party applications.
Objectives
  • Our client wanted to upgrade their existing Human Resources capabilities to ease employee management and ensure better satisfaction
  • SAP SF’s cloud-based HR solutions were chosen to fix the existing flaws and drive future growth
  • They expected to have:
    • A system that records employees’ in/out time, shift details and hours at work
    • A self-service feature for employees to avail leave encashment
    • Integration of employee data with 3 rd party systems like payroll, travel management system etc.

Solution
The SF consultants at Speridian recommended Raymond to implement the Employee Central module of SuccessFactors and simplify their basic Human Resource processes.

  • Time and Attendance
  • A custom Meta Data Framework (MDF) was built to track time off/absence including shift mismatch, regularization, in/out details etc.

  • Leave Encashment
  • A new feature was added for automating leave encashment process based on leaves accrued

  • 3rd Party System Integrations
  • Integration Center was utilized to share data through multiple integrations with 3rd party systems

Business Impact
  • Employee data management was made efficient by almost 50%
  • Manual processes were minimized to 1/3rd which saved huge time in creating and maintaining new/existing employee profiles
  • Over 20% increase in overall productivity of human resources
  • Better employee satisfaction at all levels – individuals, managers, top level management
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