Speridian Technologies - World Class Solutions to provide Global Businessest

Offerings-IT Services

Speridian continually demonstrates its commitment to delivering best-in-class, cost-effective services and solutions to our highly-valued customers.

Overview

Siebel Support Services
Project Management
Application Development & Management Services
Database Design, Development, Administration & Migration
Managed Services
Product Management
Independent Verification & Validation Services

Siebel Support Services from Speridian -- Minimize risk and maximize ROI

Your Siebel CRM Challenges

In a dynamic marketplace, your Siebel CRM platform needs constant adaptations to the ever-changing requirements for new information reports, exchanging information with other systems, various customizations and enhancements, patch management and database administration. This requires specific skill sets and a deep understanding of how business processes can be made more efficient by leveraging the capabilities of the CRM system. IT teams can face hurdles in meeting these objectives, considering the cost and effort involved. They have to perform the balancing act of keeping operational costs low for support and maintenance of the deployed solutions, while maximizing ROI and increasing efficiencies. By offloading the day-to-day support related activities, they can focus more on strategic initiatives to enable business growth.

As an Oracle CRM Specialized Partner, Speridian Knows Siebel

Our consultants work with your organization to provide Remote and/or onsite support and maintenance services for any CRM environment. We can help reduce your total cost of ownership and fast-track enhancements and upgrades to deployed solutions. Working closely with your functional and technical teams, we can help optimize your CRM system, and offer timely solutions to enhance user experience. We can help you with:

Siebel Administration
Technical Documentation
Enhanced UIs
Report development
Siebel functional testing
Patch management
Information exchange with other systems
Module training

For more details on our Support Service Group capabilities, please download our Speridian Support Services Brochure.

Project Management

Speridian’s seasoned project managers are well-versed in working with the most effective tools and practices to make sure that your technology project stays on track. Project managers precisely outline projects from the start and then carefully monitor and record progress, continually managing risk to avoid potential problems.

Application Management Services

The Speridian team combines multi-domain expertise with decades of experience designing and deploying robust, reliable and scalable new applications. Speridian technologists are also seasoned at modernizing, migrating and integrating legacy applications, so that the valuable information and processes that have historically served your organization can be put to work more efficiently in concert with newer applications as a component of a service- oriented architecture (SOA).

Our customer-centric approach, along with Speridian’s quality processes and the latest technology tools, ensure our clients of both strategic and tactical success.

Database Design, Development, Administration and Migration

Data is what drives business, and Speridian’s database practice ensures that data is gathered, stored, cleansed and backed-up, so that it can support agile and well informed decision-making. Speridian provides expertise in every aspect of database services, including:

Data Warehousing
Oracle
Sybase
Informix
Data Mining
Microsoft SQL Server,Access
MY SQL
DB2
Web Enabled Database Application
Database Porting and Migration

Managed Services

Speridian provides end-to-end Managed Application Services with extensive experience providing:

Process Consulting & Implementation
7x24 Production Support
7x24 Application monitoring for performance and Capacity planning
Test Automation framework
Application life cycle management
Business Intelligence & Data Warehousing
Help Desk Support

Product Management

Speridian’s robust product management methodology adheres to the highest quality, best practices standards and incorporates the most stringent security features for independent software vendors. Our experience in working with global software providers encompasses product life cycle phases:

Product Development
Product Testing
Product Porting and migration
Product Maintenance and Support

Speridian has a tested, mature process in place to employ different strategies like iterative, prototype, and modeling to suit the unique requirements of your products and organization.

Independent Verification & Validation Services

At Speridian, we know the importance of Zero Defect systems, which helped Speridian to become a trusted partner in business operations. Speridian’s IV&V professionals provide objective, expert oversight for each phase of proposal creation and application development. Our functional and technical experts work with contractors and your organization’s staff at project inception to verify compliance and ensure that technology projects are on target toward success—ON TIME and IN BUDGET. Speridian IV&V professionals perform testing for: